These Terms & Conditions govern your use of the ECOTRYBE website, forms, services, communications, and SMS/text messaging programs operated by ECOTRYBE LLC DBA ECOTRYBE ("ECOTRYBE," "we," "our," or "us").
1. Business Identity
ECOTRYBE LLC DBA ECOTRYBE is a USA distributor of ECOFLOW battery backup products and HUUM sauna products.
ECOTRYBE may communicate with customers and prospective customers regarding inquiries, products, services, appointments, appointment reminders, customer support, service updates, and other communications.
2. SMS / Text Messaging Program
ECOTRYBE SMS Communications
If you voluntarily opt in to receive SMS/text messages from ECOTRYBE, you agree to receive recurring messages related to the messaging program for which you provided consent.
Messages may include:
- Responses to inquiries
- Appointment confirmations and reminders
- Customer service communications
- Product and service information
- Follow-up communications
- Promotional or marketing messages when separately authorized
Message frequency varies.
Consent to receive SMS/text messages is not a condition of purchasing any product or service.
3. Consent to Receive Messages
By voluntarily checking an SMS consent checkbox, submitting an SMS opt-in form, or otherwise providing an authorized form of consent, you authorize ECOTRYBE to send SMS/text messages to the mobile telephone number you provided.
SMS consent is voluntary and is separate from acceptance of these Terms & Conditions and acknowledgment of our Privacy Policy.
Where applicable, marketing SMS consent and non-marketing or informational SMS consent are collected separately.
SMS consent will not be obtained through a pre-checked checkbox.
4. Opt-Out & Help
You are always in control of your messages.
You may stop receiving SMS messages at any time by replying STOP to any ECOTRYBE text message.
After you send STOP, ECOTRYBE will send a confirmation message confirming that you have been unsubscribed from the applicable messaging program.
For help, reply HELP to any ECOTRYBE text message or contact us using the information below.
5. Message Frequency & Rates
Message frequency varies depending on the messaging program, your interactions with ECOTRYBE, and the services or information you request.
Message and data rates may apply.
For questions regarding your mobile plan, text messaging charges, or data charges, contact your wireless carrier.
6. Carrier Liability
Carriers are not liable for any delayed or undelivered messages.
ECOTRYBE does not control wireless carrier networks and cannot guarantee that every message will be delivered immediately or successfully.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy for information about how ECOTRYBE collects, uses, and protects personal information.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile information and SMS consent data will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers and subcontractors when necessary to provide services such as customer support, scheduling, CRM operations, website services, or messaging functionality.
8. Use of Website & Services
You agree to use the ECOTRYBE website, forms, communications, and services only for lawful purposes.
You may not use our website or services in a manner that could interfere with the operation, security, integrity, or availability of our systems.
ECOTRYBE reserves the right to modify, suspend, or discontinue website features, services, or messaging programs where appropriate.
9. Product & Service Information
Product descriptions, specifications, availability, pricing, promotions, and other information displayed on our website may change without notice.
Products and services may be subject to additional manufacturer terms, warranties, installation requirements, purchase agreements, or other applicable terms.
10. Disclaimer
To the fullest extent permitted by applicable law, the ECOTRYBE website, communications, and services are provided on an "as is" and "as available" basis.
ECOTRYBE does not guarantee that the website, services, communications, or SMS messaging program will always be uninterrupted, timely, secure, or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, ECOTRYBE LLC DBA ECOTRYBE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of our website, services, communications, or SMS messaging program.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
12. Changes to These Terms
ECOTRYBE may update these Terms & Conditions from time to time. When changes are made, the updated Terms will be posted on this page with a revised effective date.
Changes to SMS messaging practices may also require updates to applicable consent disclosures or messaging program terms.
